Frequently Asked Questions (FAQ)
FAQ
Our Aluminium Slide & Swing doors are patented in Singapore and Malaysia, featuring a trackless design, no top stopper, and effortless folding mechanism for enhanced space efficiency. Additionally, aluminium offers durability, corrosion resistance, and a sleek modern finish, making it a superior choice.
We provide a variety of door panel designs, including high-quality phenolic panels known for their durability and moisture resistance, louvre doors that enhance ventilation, and transparent open kitchen doors, all of which are fully customizable to meet your needs.
For your information, we do not sell directly to end users. Kindly provide us with your location or WhatsApp us at +60 11-2190 3968, and we will assign the nearest dealer to assist you.
Currently, we only offer installation services in Johor Bahru. For other regions, kindly consult with our appointed dealers for further assistance. Share your location with us, and we will connect you with the nearest dealer.
The pricing of our doors depends on design, size, and customization. Kindly contact our appointed dealers for a quotation based on your requirements.
Yes, all our doors include a one-year warranty, ensuring quality and durability. Our warranty covers manufacturing defects and performance assurance.
Yes, you can return to the dealer who installed your door and request replacement accessories at applicable charges.
Typically, the lead time from order confirmation to installation is around 2 weeks. However, this may vary based on order volume and dealer availability. Kindly check with our appointed dealer for an accurate timeframe.
To ensure the longevity of your Slide & Swing Doors, always close the door when not in use to prevent strong winds from forcefully slamming it shut. This helps maintain its durability and smooth functionality.
For cleaning:
Wash all surfaces with a neutral detergent and rinse thoroughly.
To remove stubborn deposits on powder-coated aluminium, use a soft cloth with a neutral detergent, then rinse with clean water.
🚫 What NOT to use:
Avoid wire brushes, steel wool, or sandpaper, as they can damage the surface.
Keep mortar-cleaning chemicals away from powder-coated and anodized surfaces to prevent damage.
Regular maintenance ensures your door stays in top condition for years! 😊
For cleaning:
Wash all surfaces with a neutral detergent and rinse thoroughly.
To remove stubborn deposits on powder-coated aluminium, use a soft cloth with a neutral detergent, then rinse with clean water.
🚫 What NOT to use:
Avoid wire brushes, steel wool, or sandpaper, as they can damage the surface.
Keep mortar-cleaning chemicals away from powder-coated and anodized surfaces to prevent damage.
Regular maintenance ensures your door stays in top condition for years! 😊